Goyal Brothers Textbook of Retail for Class 9 | Code 401 |

A Textbook of Retail [Subject Code: 401] for class 9 is designed and developed to facilitate the job role of Store Operation Assistant. It provides learners with the necessary skills and knowledge through practice, experience, and applications in day-to-day business. It has been developed as per the latest syllabus and examination pattern prescribed by the CBSE.
The retail industry is one of the fastest growing industries in the skill sector. The entry of many small and large stores has increased the demand for skilled and trained retail professionals for various job roles such as store operation assistant, trainee associate, sales associate, etc. The objectives of this job role are to deliver products and services to the customers, maintain sufficient stock levels,
sustain health and safety, and work effectively in a team as well as in the organisation. Consumers have become more aware of the practices in the retail sector as a result of the development of modem