Innovating Lean Six Sigma by Kimberly Watson-Hemphill

This innovative approach to the Lean Six Sigma process allows you to mold and shape your strategy as you go, making small adjustments along the way that can have a big impact. In this book, you’ ll discover the most effective methods for deploying LSS at every level, from the leaders at the top to the managers in the middle to the very foundation of your company culture. You&rsquo'll hear from leading business experts who have guided companies through the LSS process&mdash and get the inside story on how they turned those companies around. You&rsquo'll also learn how to use the latest, greatest management tools like Enterprise Kaizen, Customer Journey Maps, and Hoshin Planning. Everything you need to implement Lean Six Sigma— smoothly and successfully— is right here at your fingertips. Also included is a special chapter focusing exclusively on how to implement Lean Six Sigma in healthcare. 

Features

• Assess your current business model and shape your future goals
• Plan and prepare a Lean Six Sigma program that’s right for your company
• Engage your leadership and your team throughout the entire process
• Align your LSS efforts with the culture and values of your business
• Develop deeper insights into your customer experience
• Master the art of project selection and pipeline management
• Tackle bigger problems and find better solutions
• Become more efficient, more productive, and more profitable