Neeraj IGNOU Consumer Studies (ACS-1) Hindi Medium

About Neeraj IGNOU Consumer Studies (ACS-1) Hindi Medium

This book cover the following chapters:

Block- 1 Consumer: The Basics
Unit-1 Who is A Consumer
Unit-2 Evolution of the Consumer
Unit-3 Consumer Environment
Unit-4 Consumer Dynamics
Block- 2 Consumer Movement
Unit-5 Origin and Growth
Unit-6 Consumer Movement in India
Unit-7 Consumer Movement in Select Countries
Unit-8 Consumer Movement: Features, Issues and Trends
Block- 3 Consumer Protection
Unit-9 Consumer Rights
Unit-10 Consumer Responsibilities
Unit-11 Empowering the Consumer
Unit-12 Social Accountability
Block- 4 Consumer Protection: Depth and Scope
Unit-13 Consumer Behaviour in Market Economy
Unit-14 Mass Media, Advertisement and their Impact on
Unit-15 Slate and the Consumer
Unit-16 Ecology, Environment and the Consumer
Block- 5 Consumer Protection Act
Unit-17 Limitations of the Consumer Protection Act, 1986
Unit-18 Consumer Rights and their Mastations
Unit-19 Consumer Protection Act - Basic Features
Unit-20 Evolution of Consumer Protection Laws
Block- 6 The Legislative Framework for Protecting the Consumer
Unit-21 Basic Legislative Framework for the Protection of Consumers
Unit-22 Laws Relating to Protection of Consumers of Various Services
Unit-23 Laws Relating to Food and Adulteration, Drugs and Cosmetics
Block- 7 Redressal of Consumer Grievances
Unit-24 Consumer Complaints: Guidelines for Filing
Unit-25 Grievance Redressal: Alternatives
Unit-26 Role of NGOs in Redressal of Consumer Grievances
Unit-27 Public Interest Litigation
Block- 8 Consumer Organisation
Unit-28 Establishing a Consumer Organisation
Unit-29 Strategies (Campaign and Advocacy)
Unit-30 Managing an Organisation
Unit-31 International Organisations