SK Kataria & Sons Effectual Communication Skills by Bhupender Kour

Content

Part-A: Communication Skills

• Communication Meaning and Process
• Channels of Communication
• Media of Communication
• Listening—Process and Types
• Feedback Skills
• Note Making and Note Taking
• Barriers to Communication
• Group Discussion
• Meeting Skills
• Telephonic Skills
• Skills of Effective Writing
• Writing Styles
• Scientific and Technical Writing
• Speaking Skills
• Process of Reading
• Efficient Reading
• Reading Skills Methodologies
• Elements of Business Correspondence
• Types of Business Letter Writing
• Report Writing

Part-B: Grammar

• Transformation of Sentences
• Corrections of Incorrect Sentences
• One Word Substitutions
• Short Answer Type Questions
• Previous Years Examination Papers