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Katson Total Quality Management by K.C. Arora

Special Price Rs 1,199.00 11% off Rs 1,350.00
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CLBKSKAS9990
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Katson Total Quality Management by K.C. Arora
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Quick Overview

SK Kataria & Sons focuses on imparting versatile knowledge to the readers and leads the students from the chaos and confusion to the crystal clear world of wisdom and knowledge. It provides wings to student to flutter in all tough fields of competition and perch on the zenith branch of success and fame.

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Content

  • Introduction to ISO 9000 and Total Quality Management–Taguchi Methods
  • Quality Control, Total Quality Control
  • Customer Focus
  • Total Waste Elimination
  • TQM Gurus
  • Total Employees Involvement
  • Quality Assurance System
  • Quality of Product Design and Development
  • Quality of Conformance
  • Continuous Quality Improvement
  • Inspection and Measurement (ISO/7025)
  • Quality in Service Organization
  • Quality Circles, Shop Improvement Group and Self Managing Work Teams
  • Benchmarking
  • TQM for Sales and Marketing Management
  • Business Process Reengineering and Information Technology
  • SQC and SPC
  • Quality of After Sales Service
  • Terotechnology and Product Quality
  • Role of People in Quality Improvement
  • Reliability as a Quality Characteristics
  • Quality Leadership
  • Quality Linked Productivity
  • Process Management for Improving Quality
  • ERP and Supply Chain Management
  • Value Engineering or Analysis and Management


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