Sultan Chand Business Communication & Communicative English

The book has been written to meet the needs of the students attending Diploma, B. Tech, B. Pharm., B.Com., B.B.A., M.C.A. and M.B.A. programmes. Salient Features & Written in simple and easy to understand language. & Designed both for classroom and individual self-study. & Covers course contents of M.B.A., M.C.A., B.Tech, B.Pharm., B.Com., B.B.A. and other various computer and management courses. & Most of the materials have been successfully used in the classrooms. & Plenty of helpful hints and review questions for practice. & Numerous examples, specimens and illustrations. & A list of key terms (Glossary) at the end of each chapter. & Elaborate study of Verbal and Non-verbal Communication. & Tips for Communicating in Teams, Conducting Successful Negotiations, Meetings and Public Relations. & Guidelines on how to write a good Resume/CV and how to face Interviews and Group Discussions. & Detailed role of Modern Technology in Business Communications: E-mail, Videoconferencing, Internet and Intranet. & Useful suggestions on oral presentation.